UK delivery only
We currently deliver to addresses within the United Kingdom only. International delivery is not currently available.
UK delivery information
When will my order arrive?
Every card is printed to order and normally dispatched the following day, excluding Sundays and bank holidays. Choose a delivery option below to see the current estimated arrival dates.
Calculating delivery estimates…
Estimates include our normal dispatch schedule, followed by the Royal Mail delivery window. Dates are estimates rather than guarantees.
Printed to order
Each card is printed, checked and packed by us in our home studio. Orders placed Monday to Friday normally dispatch the following day. Orders placed on Saturday or Sunday normally dispatch on Monday.
Royal Mail delivery
Standard First Class and Second Class services are not fully tracked. Tracked 24 and Tracked 48 include delivery updates.
Working-day estimates
Saturday is included as a dispatch day. Sundays and England and Wales bank holidays are excluded from dispatch calculations.
Has your order not arrived?
Royal Mail deliveries can occasionally take longer than expected, and most delayed orders arrive after a few additional working days.
Please contact us if your order has not arrived within:
- 10 working days after dispatch for Royal Mail Second Class
- 5 working days after dispatch for Royal Mail First Class
For tracked orders, please check your Royal Mail tracking information first. If there has been no update or the order appears delayed, please get in touch.
Contact us about an orderDelivery questions
Frequently asked questions
Are the estimated delivery dates guaranteed?
No. The dates shown are estimates based on our usual processing time and Royal Mail’s expected delivery windows.
Royal Mail services are not guaranteed to arrive on a particular day. Please order as early as possible when your card is needed for an important date.
When will my order be processed?
Cards are printed to order and normally dispatched the following day.
Orders placed Monday to Friday normally dispatch the next day. Orders placed on Saturday or Sunday normally dispatch on Monday. Bank holidays may move the dispatch date to the next available dispatch day.
Will I receive tracking information?
Royal Mail Tracked 24 and Tracked 48 orders include tracking information.
Standard First Class and Second Class letter services are not fully tracked. Royal Mail may provide a delivery reference, but this is not the same as live door-to-door tracking.
What happens during busy periods?
Delivery can take longer around Christmas, bank holidays, severe weather and periods of Royal Mail disruption.
Please place date-sensitive orders as early as possible and allow additional time during these periods.
What if I entered the wrong delivery address?
Please email us as soon as possible at hello@postcardprints.co.uk.
We can change the address if the order has not yet been dispatched. Once it has been handed to Royal Mail, we cannot redirect it or guarantee that it will be returned to us.
How does Send Direct delivery work?
Choose the Send Direct option, add the message you would like printed inside and enter the recipient’s address at checkout.
We’ll print your message, place the card inside its kraft envelope and post it directly to the recipient.